Frequently asked Questions

In simpler terms, virgin hair is untouched hair, exactly like the hair we start out with in this world. It refers to strands that never received any color treatment or were chemically processed. Raw hair has the same qualities as that of virgin hair, but the difference lies in the chemical and heat.

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Both are human hair extensions; however, raw hair not been altered. Virgin hair has been steamed processed to give it texture (i.e. deep wave, loose wave etc.) Raw hair has not been steamed processed or chemically altered in any way and will behave just like human hair growing out of your hair.

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Raw hair is known for being the purest and natural form of hair extensions on the market. All the raw hair is virgin hair, but it is not true vice-versa.

Yes! Our hair can handle bleach, dye and processing products without it losing its quality - when done right.

This is why we advise you to use the expertise of a professional. We do not offer refunds when hair gets damaged because of dyeing, bleaching or processing by anyone other than our verified professionals.

For coloring, we reccomend the help from our in-house colorist Cycy Dyed It.

You can check this out on our Length Check page or you can do our fun and insightful Harchoice Quiz to find this out!

You can find tips and tricks on how to do this on our Haircare page.

For shorter to medium length styles, we recommend the use of 1.5 to 3 bundles of hair - depending on how full/natural you want your hair to look.

For longer lengths of hair, we recommend an amount of at least 3 bundles. This is because the width of the bundles are smaller when the hair is longer (24" and up). The reason for this is because each bundle on the website has a weight of approximately a 100 grams.

You can always get in touch with our team if you would like more advice!

Tip: do our fun and insightful Harchoice Quiz to find what type of hair fits your vibe!

Single drawn hair means that the extensions contain multiple lengths of hair mixed into the extensions, resulting in hair that is thicker at the top, tapered in the middle and is thin on the ends. Double drawn hair contains a bigger percentage of single hairs that are all the same length making the piece of hair thicker and fuller from top to bottom.

It is advised to avoid swimming in salt water and water that contains chlorine as much as possible. But when you do - wash your hair directly after and treat it with a nourishing conditioner. When you comb your hair, comb it from the tips to the root.

You can find tips and tricks on how to take care of your MONSUKĪ hair on our Haircare page.